Billing Terms & Conditions
Accepted Payment Methods
At Strapzania, we currently accept payments through PayPal for all online purchases. This method allows you to pay securely using your PayPal balance, linked bank account, or credit/debit card via the PayPal payment gateway. All transactions are processed at the time of order confirmation to ensure smooth order handling.
Currency for Transactions
All purchases made through our store are processed in MYR (Malaysian Ringgit). If you choose to make a payment using a different currency, your bank or payment provider may apply exchange rates or transaction fees, which are beyond our control.
Secure Payment
We take your payment security seriously. All transactions are protected with SSL encryption, ensuring that your billing details and personal information remain private and secure during checkout.
Shipping Policy Overview
Orders are processed and shipped according to our Shipping Policy, which outlines order cut-off times, handling periods, transit times, and delivery methods. For detailed information, please visit our Shipping Policy page.
Return & Refund Policy Overview
We accept returns for both defective and non-defective products within 30 days from the date of delivery, subject to our return conditions. Refunds are processed within 10 days after the returned product is inspected. For the complete terms and procedures, please refer to our Return & Refund Policy.
Privacy Policy Overview
Your personal and payment information is handled in accordance with our Privacy Policy. We do not sell or share your personal data with third parties without your consent, and we implement strict security measures to protect your information. You can review the full policy on our Privacy Policy page.
Google Merchant Center Compliance
Strapzania is committed to full compliance with Google Merchant Center policies, ensuring that all billing, payment, and checkout processes are transparent, accurate, and in accordance with applicable regulations. We provide clear, upfront information regarding prices, shipping costs, and refund eligibility before checkout.
Need Help?
If you have any questions about our Billing Terms and Conditions or require assistance with your payment, our customer service team is ready to help you.
Store Name: Strapzania
Email: info@strapzania.com
Address: B-15-11, Central Residence @ Suria Sungai Besi, No. 366, Jalan Sungai Besi, 57100, Kuala Lumpur, Malaysia
Operating Hours: Monday to Friday, 09:00 AM – 6:00 PM (GMT+8)
Contact Form: Contact Page
Response Hours: We strive to respond within 48 Business Hours